Privacy Policy

Last updated: Sep 22, 2023 11:15 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://darkhorseconsultinggroup.com/ Website (the "Website") operated by Dark Horse Consulting Group, Inc., a(n) Corporation formed in Delaware, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect and store any and all information that you enter on this Website. In the last 12 months, we have collected and stored the following information about individuals using our Website:

Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

Information submitted by the consumer.

How we use this information

Analytics;
Marketing and advertising;
Performing services;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

Information submitted by the consumer.

How we use this information

Marketing and advertising;
Performing services;
Verifying customer information.

What happens if we don't have this information

Our use of your data for marketing and advertising will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

Information submitted by the consumer.

How we use this information

Marketing and advertising;
Performing services;
Verifying customer information.

What happens if we don't have this information

Our use of your data for marketing and advertising will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

Analytics tracking.

Where we get this information

Social networks;
Tracking pixels;
Google Analytics.

How we use this information

Analytics.

What happens if we don't have this information

Our use of your data for analytics will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

Information submitted by the consumer.

How we use this information

Marketing and advertising;
Participation in surveys and contests;
Performing services;
Verifying customer information.

What happens if we don't have this information

Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for verifying customer information will not be possible.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information

Information regarding your interaction with our website or application

Legal basis for processing this information

Processing is necessary to perform a contract with the user;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party;
Analytics tracking.

Where we get this information

Information submitted by the consumer;
Social networks;
Tracking pixels;
Google Analytics.

How we use this information

Analytics;
Marketing and advertising.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for marketing and advertising will not be possible.

Sensitive personal information - Geolocation information

Specific piece of information

Geolocation information

Legal basis for processing this information

Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

Information submitted by the consumer;
Social networks;
Tracking pixels;
Google Analytics.

How we use this information

Analytics;
Performing services;
Providing customer service.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for providing customer service will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

With whom we share your personal information

We do not share nor disclose your personal information to any third parties.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Performing regular risk assessments;
Having comprehensive security policies and procedures;
Screening all employees with access to personal information;
Training our employees;
Requiring our employees to sign confidentiality agreements;
Encrypting laptops, usbs and other portable media;
Implementing and monitoring intrusion prevention and detection systems;
Maintaining up-to-date software and safeguards;
Performing regular due diligence of vendors;
Implementing physical security measures;
Physically and/or logically separating systems containing personal information from public networks such as the internet.

Sale of your information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain the following personal information for the following periods of time:

Identifying information

Data retention period

until we no longer need the information to contact you

Internet or other electronic activity

Data retention period

until we no longer need the information to contact you

Sensitive personal information

Data retention period

until we no longer need the information to contact you

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of Australia and/or the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at communications@darkhorseconsultinggroup.com.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access the personal information that we have collected about you.

Applies To

Residents of California, Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.

Applies To

Residents of California only

The right to know whether your personal information is sold or disclosed and to whom.

Applies To

Residents of California only

The right to say no to the sale of your personal information.

Applies To

Residents of California and Nevada only

The right to opt out of the sharing of your personal information.

Applies To

Residents of California only

The right to request that we delete all or some of the personal information that we have collected on you.

Applies To

Residents of California, the European Union and/or the European Economic Area, and the United Kingdom only

The right not to be discriminated against based upon your exercise of your privacy rights.

Applies To

Residents of California only

The right to equal service and price, even if you exercise your privacy rights.

Applies To

Residents of California only

The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

Applies To

Residents of California, the European Union and/or the European Economic Area, and the United Kingdom only

The right to request that we amend any of the information that we have collected about you.

Applies To

Residents of California, Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to withdraw your consent to the processing of your data.

Applies To

Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to request that we restrict the processing of your data.

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Applies To

Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to not have to identify yourself, or of using a pseudonym in certain circumstances.

Applies To

Residents of Australia only

The right to stop receiving unwanted direct marketing.

Applies To

Residents of Australia and the European Union and/or the European Economic Area only

The right to limit the use and disclosure of your sensitive personal information.

Applies To

Residents of California only

The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.

Applies To

Residents of California only

The right to opt out of tracking of your location.

Applies To

Residents of Quebec only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Ryan Chavez
CFO
legal@darkhorseconsultinggroup.com
(408) 326-0303 | Ext. 221
1255 Treat Blvd, Suite 230; Walnut Creek, CA 94597
United States
darkhorseconsultinggroup.com
Limit The Use Of My Sensitive Personal Information

You can opt out of us tracking your location by contacting us.

If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

Email address.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial. Normally, we do not charge a fee to process or respond to consumer requests. However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive or manifestly unfounded.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Katy Spink
COO
katy@darkhorseconsultinggroup.com
(408) 326-0303 | Ext. 221
1255 Treat Blvd, Suite 230; Walnut Creek, CA 94597
United States

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Katy Spink
COO
(408) 326-0303 | Ext. 221
katy@darkhorseconsultinggroup.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in United States and United Kingdom.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at communications@darkhorseconsultinggroup.com.