Privacy Policy

Last updated: Dec 15, 2022 6:56 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.abtdrains.com Website (the "Website") operated by ABT, Inc., a(n) Corporation formed in North Carolina, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. In the last 12 months, we have collected the following information about individuals using our Website:

Category of information	Specific piece of information	Legal basis for processing this information	Where we get this information	How we use this information	What happens if we don't have this information
Identifying information	Name	The user has provided consent to the processing of their information; Processing is necessary in order to take steps that the user has requested prior to entering into a contract.	Information submitted by the consumer.	Providing customer service.	Our use of your data for providing customer service will not be possible.
Identifying information	Postal / Shipping address	The user has provided consent to the processing of their information.	Information submitted by the consumer.	Providing customer service.	Our use of your data for providing customer service will not be possible.
Identifying information	Phone number	The user has provided consent to the processing of their information.	Information submitted by the consumer.	Providing customer service.	Our use of your data for providing customer service will not be possible.
Identifying information	Email address	The user has provided consent to the processing of their information.	Information submitted by the consumer.	Providing customer service.	Our use of your data for providing customer service will not be possible.
Employment information	Company	The user has provided consent to the processing of their information.	Information submitted by the consumer.	Providing customer service.	Our use of your data for providing customer service will not be possible.

Note that we do not use your personal information for the purposes of targeted advertising, nor for profiling. Please see the "Your Rights" section below for more information about exercising your privacy rights related to profiling and targeted advertising.

With whom we share your personal information

We do not share nor disclose your personal information to any third parties.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Destroying the personal information that we no longer need;
Maintaining up-to-date software and safeguards;
Performing regular due diligence of vendors.

Sale of your information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain the following personal information for the following periods of time:

Category of information	Data retention period
Identifying information	until we no longer need the information to contact you.
Employment information	until we no longer need the information to contact you.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

Right	Applies To
The right to opt out of use of your personal information for the purposes of targeted advertising.	Residents of Virginia, Colorado, Utah, and Connecticut only
The right to access the personal information that we have collected about you.	Residents of California, Canada, the European Union and/or the European Economic Area, the United Kingdom, Virginia, Colorado, Utah, Connecticut, and Quebec only
The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.	Residents of California only
The right to know whether your personal information is sold or disclosed and to whom.	Residents of California only
The right to say no to the sale of your personal information.	Residents of California, Nevada, Virginia, Colorado, Utah, and Connecticut only
The right to opt out of the sharing of your personal information.	Residents of California only
The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.	Residents of Virginia, Colorado, and Connecticut only
The right to request that we delete all or some of the personal information that we have collected on you.	Residents of California, the European Union and/or the European Economic Area, the United Kingdom, Virginia, Colorado, Utah, and Connecticut only
The right not to be discriminated against based upon your exercise of your privacy rights.	Residents of California only
The right to equal service and price, even if you exercise your privacy rights.	Residents of California, Virginia, Colorado, Utah, and Connecticut only
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).	Residents of California, the European Union and/or the European Economic Area, and the United Kingdom only
The right to request that we amend any of the information that we have collected about you.	Residents of California, Canada, the European Union and/or the European Economic Area, the United Kingdom, Virginia, Colorado, Connecticut, and Quebec only
The right to withdraw your consent to the processing of your data.	Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to request that we restrict the processing of your data.	Residents of the European Union and/or the European Economic Area and the United Kingdom only
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.	Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to stop receiving unwanted direct marketing.	Residents of the European Union and/or the European Economic Area only
The right to request your personal information in a portable and, to the extent feasible, readily usable format that allows you to transmit that information to another entity.	Residents of Virginia, Colorado, Utah, and Connecticut only
The right to limit the use and disclosure of your sensitive personal information.	Residents of California and Connecticut only
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.	Residents of California only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

ABT, Inc.
Privacy Officer
privacy@abtdrains.com
(704) 528-9806
PO Box 837 Troutman, NC 28166-0837
United States

If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name;
Postal / Shipping address;
Phone number;
Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

Requested Documentation.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 45 days to 60 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to 90 days total). In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for a second or subsequent request within a 12-month period.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

ABT, Inc.
Company
(704) 528-9806
privacy@abtdrains.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in North Carolina.

Do Not Track

Do Not Track is a preference you can set on your web browser to inform websites that you do not want to be tracked. We support Do Not Track ("DNT"). You can either enable or disable DNT by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at privacy@abtdrains.com.