Privacy Policy

Last updated: Nov 7, 2024 6:19 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the studiocityweb.com Website (the "Website") operated by Studio City Web, a(n) Sole Proprietorship formed in California, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. In the last 12 months, we have collected the following information about individuals using our Website:

Identifying information - Name

Specific piece of information
Name
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Surveys.
How we use this information
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information
Postal / Shipping address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer;
  • Surveys.
How we use this information
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Billing address

Specific piece of information
Billing address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Marketing and advertising;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information
Phone number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information
IP address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Tracking pixels.
How we use this information
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible.

Identifying information - Email address

Specific piece of information
Email address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Device identifier

Specific piece of information
Device identifier
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible.

Identifying information - Contact Form message or inquiry

Specific piece of information
Contact Form message or inquiry
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Providing customer service.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible.

Financial information - Credit card or debit card number

Specific piece of information
Credit card or debit card number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card expiration date

Specific piece of information
Card expiration date
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card CVV (security code)

Specific piece of information
Card CVV (security code)
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - other forms of payment

Specific piece of information
other forms of payment
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Commercial information - Products or services purchased, obtained or considered

Specific piece of information
Products or services purchased, obtained or considered
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Marketing and advertising.
What happens if we don't have this information
  • Our use of your data for marketing and advertising will not be possible.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information
Information regarding your interaction with our website or application
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Marketing and advertising;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Undertaking internal research for technological development and demonstration.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible.

With whom we share your personal information

We do not share nor disclose your personal information to any third parties.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

Sale of your information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.

Analytics programs

This Website uses the following analytics program(s) to collect information about you and your behaviors: Plausible Analytics, Microsoft Clarity, Cloudflare. To learn how to opt out, please visit the website(s) of the analytics program(s) used.

Information retention

We retain the following personal information for the following periods of time:

Identifying information

Data retention period
1 years

Financial information

Data retention period
until 6 months after you have ended services with us.

Commercial information

Data retention period
until 1 year after you have ended services with us.

Internet or other electronic activity

Data retention period
6 months

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at media@studiocityweb.com.

Automated decision-making

We use the information that we collect about you for automated individual decision-making. Automated individual decision-making is making a decision solely by automated means without any human involvement.

We use the logic below to conduct automated decision-making:

If the website visitor appears to be a real person who is interested in our services, our spam software will allow them to send a message. If the message appears to be sincere, we will respond with more information.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
  3. The right to know whether your personal information is sold or disclosed and to whom.
  4. The right to say no to the sale of your personal information.
  5. The right to opt out of the sharing of your personal information.
  6. The right to request that we delete all or some of the personal information that we have collected on you.
  7. The right not to be discriminated against based upon your exercise of your privacy rights.
  8. The right to equal service and price, even if you exercise your privacy rights.
  9. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  10. The right to request that we amend any of the information that we have collected about you.
  11. The right to withdraw your consent to the processing of your data.
  12. The right to request that we restrict the processing of your data.
  13. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  14. The right to stop receiving unwanted direct marketing.
  15. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
  16. The right to limit the use and disclosure of your sensitive personal information.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Studio City Web
Webmaster
media@studiocityweb.com
USA
https://studiocityweb.com/

If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial. Normally, we do not charge a fee to process or respond to consumer requests. However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive or manifestly unfounded.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Studio City Web
Webmaster
media@studiocityweb.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in United States.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time.

Questions

If you have any questions about this Privacy Policy, please contact us at media@studiocityweb.com.