Last updated: Aug 9, 2023 8:26 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://saintjohntheatrecompany.com/ Website (the "Website") operated by The Saint John Theatre Company, a(n) Not For Profit formed in New Brunswick, Canada ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Category of informationSpecific piece of informationLegal basis for processing this informationWhere we get this informationHow we use this informationWhat happens if we don't have this information
Identifying informationName
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationPostal / Shipping address
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationBilling address
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationPhone number
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationIP address
  • The user has provided consent to the processing of their information.
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationEmail address
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationDevice identifier
  • The user has provided consent to the processing of their information.
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Financial informationCredit card or debit card number
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Financial informationCard expiration date
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Financial informationCard CVV (security code)
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Internet or other electronic activityInformation regarding your interaction with our website or application
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for creating new features will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible.
Sensitive personal informationGeolocation information
  • The user has provided consent to the processing of their information.
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Detecting security incidents;
  • Marketing and advertising;
  • Performing services;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Category of personal information sharedSpecific piece of personal information sharedCategories of third parties with whom personal information is/was shared
Identifying informationName
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.
Identifying informationPostal / Shipping address
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.
Identifying informationBilling address
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.
Identifying informationPhone number
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.
Identifying informationIP address
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.
Identifying informationEmail address
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.
Identifying informationDevice identifier
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.
Financial informationCredit card or debit card number
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Internet service providers;
  • Operating systems and platforms.
Financial informationCard expiration date
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Internet service providers;
  • Operating systems and platforms.
Financial informationCard CVV (security code)
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Internet service providers;
  • Operating systems and platforms.
Internet or other electronic activityInformation regarding your interaction with our website or application
  • Customer management systems;
  • Data analytics providers;
  • Hosting providers;
  • Parties that need to operate the website.
Sensitive personal informationGeolocation information
  • Customer management systems;
  • Data analytics providers;
  • Hosting providers;
  • Parties that need to operate the website.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we know longer need the information to contact you.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at lise.driscoll@saintjohntheatrecompany.com.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

RightApplies To
The right to access the personal information that we have collected about you.Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to request that we delete all or some of the personal information that we have collected on you.Residents of the European Union and/or the European Economic Area and the United Kingdom only
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).Residents of the European Union and/or the European Economic Area and the United Kingdom only
The right to request that we amend any of the information that we have collected about you.Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to withdraw your consent to the processing of your data.Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to request that we restrict the processing of your data.Residents of the European Union and/or the European Economic Area and the United Kingdom only
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to stop receiving unwanted direct marketing.Residents of the European Union and/or the European Economic Area only
The right to opt out of tracking of your location.Residents of Quebec only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Lise Driscoll
Marketing Director
lise.driscoll@saintjohntheatrecompany.com
+1 (506) 652-7582
112 Princess Street Saint John, NB E2L 1K4
Canada
https://saintjohntheatrecompany.com/

You can opt out of us tracking your location through the cookie consent mechanism on the Website or by adjusting the settings on your browser or device.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Lise Driscoll
Marketing Director
+1 (506) 652-7582
lise.driscoll@saintjohntheatrecompany.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741.

Location of data processing

All data processing activities undertaken by us take place in Canada.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at lise.driscoll@saintjohntheatrecompany.com.