Last updated: 19 Apr 2024 12:08

We value your privacy very highly. Please read this Privacy Policy carefully before using the hatfield-herts.gov.uk Website (the "Website") operated by Hatfield Town Council, a(n) Town Council formed in England ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation;
Processing is necessary to protect the vital interests of the user or of another person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Analytics;
Auditing transactions that the consumer has entered into;
Creating new features;
Debugging to identify and repair errors;
Detecting security incidents;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Providing customer service;
Resolving disputes;
Undertaking activities to verify or maintain the quality or safety of our services or devices;
Undertaking internal research for technological development and demonstration;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for creating new features will not be possible;
Our use of your data for debugging to identify and repair errors will not be possible;
Our use of your data for detecting security incidents will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for resolving disputes will not be possible;
Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation;
Processing is necessary to protect the vital interests of the user or of another person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Detecting security incidents;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Providing customer service;
Resolving disputes;
Undertaking activities to verify or maintain the quality or safety of our services or devices;
Undertaking internal research for technological development and demonstration;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for detecting security incidents will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for resolving disputes will not be possible;
Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Billing address

Specific piece of information

Billing address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation;
Processing is necessary to protect the vital interests of the user or of another person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Detecting security incidents;
Enforcing our Terms of Service;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Resolving disputes;
Undertaking activities to verify or maintain the quality or safety of our services or devices;
Undertaking internal research for technological development and demonstration;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for detecting security incidents will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for resolving disputes will not be possible;
Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation;
Processing is necessary to protect the vital interests of the user or of another person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Providing customer service;
Resolving disputes;
Undertaking activities to verify or maintain the quality or safety of our services or devices;
Undertaking internal research for technological development and demonstration;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for resolving disputes will not be possible;
Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary for compliance with a legal obligation;
Processing is necessary to protect the vital interests of the user or of another person;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Analytics;
Counting ad impressions to unique visitors;
Creating new features;
Debugging to identify and repair errors;
Detecting security incidents;
Enforcing our Terms of Service;
Marketing and advertising;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Targeted advertising;
Undertaking activities to verify or maintain the quality or safety of our services or devices;
Undertaking internal research for technological development and demonstration;
Verifying customer information;
Verifying position and quality of ad impressions.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for counting ad impressions to unique visitors will not be possible;
Our use of your data for creating new features will not be possible;
Our use of your data for debugging to identify and repair errors will not be possible;
Our use of your data for detecting security incidents will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
Our use of your data for verifying customer information will not be possible;
Our use of your data for verifying position and quality of ad impressions will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation;
Processing is necessary to protect the vital interests of the user or of another person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Providing customer service;
Resolving disputes;
Targeted advertising;
Undertaking activities to verify or maintain the quality or safety of our services or devices;
Verifying customer information.

What happens if we don't have this information

Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for resolving disputes will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Device identifier

Specific piece of information

Device identifier

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Analytics;
Debugging to identify and repair errors;
Enforcing our Terms of Service;
Marketing and advertising;
Performing services;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Targeted advertising;
Verifying customer information;
Verifying position and quality of ad impressions.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for debugging to identify and repair errors will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible;
Our use of your data for verifying position and quality of ad impressions will not be possible.

Identifying information - Alias

Specific piece of information

Alias

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary to protect the vital interests of the user or of another person;
Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

Counting ad impressions to unique visitors;
Detecting security incidents;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Providing customer service;
Resolving disputes;
Verifying customer information.

What happens if we don't have this information

Our use of your data for counting ad impressions to unique visitors will not be possible;
Our use of your data for detecting security incidents will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for resolving disputes will not be possible;
Our use of your data for verifying customer information will not be possible.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website;
Social networks;
Subsidiaries.

Identifying information - Postal / Shipping address

Specific piece of personal information shared

Postal / Shipping address

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data linking platforms;
Financial transactions processors;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website;
Social networks;
Subsidiaries.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

Customer management systems;
Data linking platforms;
Financial transactions processors;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website;
Subsidiaries.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website;
Social networks;
Subsidiaries.

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

Content management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website;
Social networks;
Subsidiaries.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website;
Subsidiaries.

Identifying information - Device identifier

Specific piece of personal information shared

Device identifier

Categories of third parties with whom personal information is/was shared

Advertising networks;
Content management systems;
Data analytics providers;
Data linking platforms;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Parties that need to operate the website;
Social networks;
Subsidiaries.

Identifying information - Alias

Specific piece of personal information shared

Alias

Categories of third parties with whom personal information is/was shared

Advertising networks;
Content management systems;
Customer management systems;
Email marketing vendors;
Email service providers;
Fraud prevention services vendors;
Government or law enforcement entities;
Hosting providers;
Parties that need to operate the website;
Social networks;
Subsidiaries.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need the information to contact you.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information: