Privacy Policy

Last updated: Jan 11, 2023 9:17 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.TradieWebGuys.com.au Website (the "Website") operated by Plumbing Web Guys Pty Ltd, a(n) Company formed in Australia, with an Australian Business Number of 521 5939 2631 ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect and store, where we get this information, and how we use this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Category of information	Specific piece of information	Where we get this information	How we use this information	What happens if we don't have this information
Identifying information	Name	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Auditing compliance; Auditing transactions that the consumer has entered into; Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Verifying customer information; General communication.	Our use of your data for auditing compliance will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for general communication will not be possible.
Identifying information	Postal / Shipping address	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.	Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible.
Identifying information	Billing address	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.	Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible.
Identifying information	Phone number	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Auditing transactions that the consumer has entered into; Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Processing or fulfilling orders or transactions; Providing customer service; Resolving disputes; Verifying customer information; General communication.	Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for general communication will not be possible.
Identifying information	IP address	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Analytics; Auditing compliance; Auditing transactions that the consumer has entered into; Counting ad impressions to unique visitors; Marketing and advertising; Participation in surveys and contests; Performing services; Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities; Providing customer service; Resolving disputes; Undertaking internal research for technological development and demonstration; Verifying customer information; Verifying position and quality of ad impressions.	Our use of your data for analytics will not be possible; Our use of your data for auditing compliance will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for counting ad impressions to unique visitors will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for undertaking internal research for technological development and demonstration will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying information	Email address	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Analytics; Auditing compliance; Auditing transactions that the consumer has entered into; Marketing and advertising; Participation in surveys and contests; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information; General communication.	Our use of your data for analytics will not be possible; Our use of your data for auditing compliance will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for general communication will not be possible.
Financial information	Credit card or debit card number	Information submitted by the consumer.	Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.	Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible.
Financial information	Card expiration date	Information submitted by the consumer.	Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.	Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible.
Financial information	Card CVV (security code)	Information submitted by the consumer.	Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.	Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible.
Financial information	Bank account number	Information submitted by the consumer.	Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.	Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible.
Internet or other electronic activity	Browsing history	Information submitted by the consumer; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Analytics; Auditing compliance; Auditing transactions that the consumer has entered into; Counting ad impressions to unique visitors; Creating new features; Debugging to identify and repair errors; Detecting security incidents; Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information; Verifying position and quality of ad impressions.	Our use of your data for analytics will not be possible; Our use of your data for auditing compliance will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for counting ad impressions to unique visitors will not be possible; Our use of your data for creating new features will not be possible; Our use of your data for debugging to identify and repair errors will not be possible; Our use of your data for detecting security incidents will not be possible; Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for verifying position and quality of ad impressions will not be possible.
Internet or other electronic activity	Search history	Information submitted by the consumer; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Analytics; Auditing compliance; Auditing transactions that the consumer has entered into; Counting ad impressions to unique visitors; Creating new features; Debugging to identify and repair errors; Detecting security incidents; Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information; Verifying position and quality of ad impressions.	Our use of your data for analytics will not be possible; Our use of your data for auditing compliance will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for counting ad impressions to unique visitors will not be possible; Our use of your data for creating new features will not be possible; Our use of your data for debugging to identify and repair errors will not be possible; Our use of your data for detecting security incidents will not be possible; Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for processing or fulfilling orders or transactions will not be possible; Our use of your data for processing payments will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for verifying position and quality of ad impressions will not be possible.
Internet or other electronic activity	Information regarding your interaction with our website or application	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Analytics; Auditing transactions that the consumer has entered into; Counting ad impressions to unique visitors; Creating new features; Debugging to identify and repair errors; Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Providing customer service; Resolving disputes; Undertaking internal research for technological development and demonstration; Verifying customer information; Verifying position and quality of ad impressions.	Our use of your data for analytics will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for counting ad impressions to unique visitors will not be possible; Our use of your data for creating new features will not be possible; Our use of your data for debugging to identify and repair errors will not be possible; Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for undertaking internal research for technological development and demonstration will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for verifying position and quality of ad impressions will not be possible.
Internet or other electronic activity	Information regarding your interactions with advertisements	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Analytics; Auditing transactions that the consumer has entered into; Counting ad impressions to unique visitors; Creating new features; Debugging to identify and repair errors; Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Providing customer service; Resolving disputes; Undertaking internal research for technological development and demonstration; Verifying customer information; Verifying position and quality of ad impressions.	Our use of your data for analytics will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for counting ad impressions to unique visitors will not be possible; Our use of your data for creating new features will not be possible; Our use of your data for debugging to identify and repair errors will not be possible; Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for undertaking internal research for technological development and demonstration will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for verifying position and quality of ad impressions will not be possible.
Sensitive personal information	Geolocation information	Information submitted by the consumer; Social networks; Surveys; Tracking pixels; The observation and recording of activities by the business, such as through the use of cookies.	Analytics; Auditing transactions that the consumer has entered into; Counting ad impressions to unique visitors; Creating new features; Debugging to identify and repair errors; Enforcing our Terms of Service; Marketing and advertising; Participation in surveys and contests; Performing services; Providing customer service; Resolving disputes; Undertaking internal research for technological development and demonstration; Verifying customer information; Verifying position and quality of ad impressions.	Our use of your data for analytics will not be possible; Our use of your data for auditing transactions that the consumer has entered into will not be possible; Our use of your data for counting ad impressions to unique visitors will not be possible; Our use of your data for creating new features will not be possible; Our use of your data for debugging to identify and repair errors will not be possible; Our use of your data for enforcing our Terms of Service will not be possible; Our use of your data for marketing and advertising will not be possible; Our use of your data for participation in surveys and contests will not be possible; Our use of your data for performing services will not be possible; Our use of your data for providing customer service will not be possible; Our use of your data for resolving disputes will not be possible; Our use of your data for undertaking internal research for technological development and demonstration will not be possible; Our use of your data for verifying customer information will not be possible; Our use of your data for verifying position and quality of ad impressions will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

Note that we use your personal information for the purposes of profiling and automated decision making. Please see the "Your Rights" section below for more information regarding exercising your privacy rights related to profiling and automated decision making.

With whom we share your personal information

We do not share your personal information with any third parties.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Screening all employees with access to personal information;
Training our employees;
Requiring our employees to sign confidentiality agreements;
Implementing and monitoring intrusion prevention and detection systems;
Maintaining up-to-date software and safeguards;
Physically and/or logically separating systems containing personal information from public networks such as the internet.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need to contact you.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at Info@TradieWebGuys.com.au.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

Right	Applies To
The right to access the personal information that we have collected about you.	Everyone
The right to say no to the sale of your personal information.	Residents of Nevada only
The right to request that we amend any of the information that we have collected about you.	Everyone
The right to withdraw your consent to the processing of your data.	Residents of Canada and Quebec only
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.	Everyone
The right to not have to identify yourself, or of using a pseudonym in certain circumstances.	Everyone
The right to stop receiving unwanted direct marketing.	Everyone
The right to opt out of tracking of your location.	Residents of Quebec only
The right to opt out of the use of your data for profiling purposes.	Residents of Quebec only
The right to opt out of the use of your data for automated decision making purposes.	Residents of Quebec only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Matthew Jones
Director
Info@TradieWebGuys.com.au
1300417297
PO Box 1872 Kingscliff, NSW 2487
Australia
www.TradieWebGuys.com.au

You can opt out of us tracking your location by adjusting the settings on your account, by adjusting the settings on your browser or device, or by contacting us.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name;
Postal / Shipping address;
Phone number;
Email address;
email.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Matthew Jones
Director
Info@TradieWebGuys.com.au
1300417297
PO Box 1872 Kingscliff, NSW 2487
Australia

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Matthew Jones
Director
1300417297
Info@TradieWebGuys.com.au

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to the USA. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will not provide you with any notice when we make changes to this Privacy Policy.

Questions

If you have any questions about this Privacy Policy, please contact us at Info@TradieWebGuys.com.au.