Privacy Policy

Last updated: 14 Mar 2023 11:45

We value your privacy very highly. Please read this Privacy Policy carefully before using the thewestway.org Website (the "Website") operated by The Westway Community and Wellbeing Centre, a(n) Community Interest Company formed in England, with a registration number of CE021359 ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary to protect the vital interests of the user or of another person.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary for compliance with a legal obligation.

How we use this information

  • Analytics;
  • Counting ad impressions to unique visitors;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Device identifier

Specific piece of information

Device identifier

Legal basis for processing this information

  • The user has provided consent to the processing of their information.

How we use this information

  • Analytics;
  • Counting ad impressions to unique visitors;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Characteristics of protected classifications - Age

Specific piece of information

Age

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Government or law enforcement entities;
  • Parties that need to operate the website;
  • Social networks.

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

  • Advertising networks;
  • Content management systems;
  • Data analytics providers;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Government or law enforcement entities;
  • Internet service providers;
  • Parties that need to operate the website.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect no longer than is necessary for the purpose for which it was provided unless we are required by law or have other legitimate reasons to keep it for longer (for example if necessary for any legal proceedings).

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at info@thewestway.org.

Your Rights

All visitors and users of this Website have the following rights with regard to their personal information:

  1. The right to access your information. You have the right to access any information that we may have collected on you. You can request copies of the information that we have on you in a structured, commonly used, machine-readable format.
  2. Information transmission. You have the right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
  3. Rectification of information. You have the right to request that we amend any of the information that we have collected on you.
  4. You have a right to withdraw your consent to the processing of your data.
  5. You have a right to request that we restrict the processing of your data.
  6. You have a right to request that we delete all or some of the information that we have collected on you.
  7. You have the right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Tony Pearce
info@thewestway.org
01883 347230
The Westway Centre, 25 Chaldon Road, Caterham, CR3 5P
United Kingdom
https://thewestway.org/contact/

We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so. We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Location of data processing

All data processing activities undertaken by us take place in United Kingdom.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at info@thewestway.org.