Privacy Policy

Last updated: Sep 7, 2023 1:37 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.practicalaero.com Website (the "Website") operated by Practical Aeronautics, Inc., a(n) Corporation formed in Colorado, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Category of informationSpecific piece of informationLegal basis for processing this informationWhere we get this informationHow we use this informationWhat happens if we don't have this information
Identifying informationName
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Analytics;
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible.
Identifying informationPostal / Shipping address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Performing services;
  • Providing customer service.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible.
Identifying informationBilling address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Performing services;
  • Providing customer service.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible.
Identifying informationPhone number
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Performing services;
  • Providing customer service.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible.
Identifying informationIP address
  • The user has provided consent to the processing of their information.
  • Information submitted by the consumer.
  • Analytics;
  • Performing services.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for performing services will not be possible.
Identifying informationEmail address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationDevice identifier
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics.
  • Our use of your data for analytics will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Category of personal information sharedSpecific piece of personal information sharedCategories of third parties with whom personal information is/was sharedReason(s) for sharing
Identifying informationName
  • Data analytics providers;
  • Financial transactions processors;
  • Operating systems and platforms.
  • To analyze your interactions with us or our website;
  • To process transactions;
  • To manage our interactions with you.
Identifying informationBilling address
  • Financial transactions processors.
  • To process transactions.
Identifying informationIP address
  • Data analytics providers.
  • To analyze your interactions with us or our website.
Identifying informationEmail address
  • Operating systems and platforms.
  • To provide the services you requested.
Identifying informationDevice identifier
  • Data analytics providers.
  • To process transactions;
  • To analyze your interactions with us or our website.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Sale of your information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect for a period of 12 months.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

RightApplies To
The right to opt out of use of your personal information for the purposes of targeted advertising.Residents of Connecticut only
The right to access the personal information that we have collected about you.Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, Connecticut, and Quebec only
The right to say no to the sale of your personal information.Residents of Nevada and Connecticut only
The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.Residents of Connecticut only
The right to request that we delete all or some of the personal information that we have collected on you.Residents of the European Union and/or the European Economic Area, the United Kingdom, and Connecticut only
The right to equal service and price, even if you exercise your privacy rights.Residents of Connecticut only
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).Residents of the European Union and/or the European Economic Area and the United Kingdom only
The right to request that we amend any of the information that we have collected about you.Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, Connecticut, and Quebec only
The right to withdraw your consent to the processing of your data.Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to request that we restrict the processing of your data.Residents of the European Union and/or the European Economic Area and the United Kingdom only
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.Residents of Canada, Australia, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only
The right to not have to identify yourself, or of using a pseudonym in certain circumstances.Residents of Australia only
The right to stop receiving unwanted direct marketing.Residents of Australia and the European Union and/or the European Economic Area only
The right to request your personal information in a portable and, to the extent feasible, readily usable format that allows you to transmit that information to another entity.Residents of Connecticut only
The right to limit the use and disclosure of your sensitive personal information.Residents of Connecticut only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Brian Tom
Vice President for Operations
btom@practicalaero.com
USA
https://practicalaero.com/

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for a second or subsequent request within a 12-month period.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Brian Tom
Vice President of Operations
2178984729
btom@practicalaero.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in United States.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at btom@practicalaero.com.