Privacy Policy

Last updated: Mar 18, 2025 2:36 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the relianthomecareservices.com Website (the "Website") operated by Reliant Home Care Services, a(n) Corporation formed in California, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website. We collect the following information about you:

How we may use your information

We may use the information that you provide us for the following:

• Analytics;
• Enforcing our Terms of Service;
• Performing services;
• Providing customer service;
• Verifying customer information.

With whom we share your personal information

We collect personal information from users when they interact with our website or services. This includes:

For SMS subscribers: Phone numbers and SMS opt-ins.

1. How We Collect Information:

Information is collected when you sign up for our services, subscribe to SMS messages, fill out forms on our website, or interact with us via customer service.

SMS consent is obtained via opt-in messages when you subscribe to receive text communications.

2. How We Use and Share Your Information

A. Use of Information:

We use the information we collect for the following purposes:

1. To provide, maintain, and improve our services
2. To communicate with you, including via SMS for service updates and customer support (if you opt in)
3. To process transactions and handle customer inquiries
4. To analyze usage data to improve website functionality

B. Sharing Information:

We do not share your personal information, including phone numbers, with third parties or affiliates for marketing purposes. Your information is only shared when necessary to complete a transaction, provide customer support, or comply with legal obligations.

3. SMS Communications

A. Opt-In for SMS Messages: If you consent to receive SMS messages from Reliant Home Care Services, you agree to receive customer care, appointment reminders, and other pertinent care related communication messages from Reliant Home Care Services. Message frequency may vary. You may opt-out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. For assistance, reply HELP.

B. SMS Disclosures:

1. Opt-In Disclosure: By opting into SMS, you acknowledge and agree to the following:

1. You consent to receive SMS messages from Reliant Home Care Services. as described above.
2. Message & data rates may apply.
3. Message frequency may vary.
4. You can opt-out of SMS communications by replying to STOP.
5. You can get help by replying HELP or by contacting our support team at 951-326-8090

2. Help and Opt-Out Messages:

HELP Message: If you text HELP, you will receive a response such as: "Thank you for contacting Reliant Home Care Services. You can find help online at www.relianthomecareservices.com. Message & data rates may apply."

STOP Message: If you text STOP, you will receive a response such as: "You will no longer receive messages from Reliant Home Care Services. To opt back in at any time, reply START. Message & data rates may apply.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at info@relianthomecareservices.com.