Privacy Policy

Last updated: Jun 15, 2023 12:07 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.safoodbank.org Website (the "Website") operated by San Antonio Food Bank, a(n) Nonprofit formed in Texas, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Auditing transactions that the consumer has entered into;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments.

What happens if we don't have this information

Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible.

Identifying information - Billing address

Specific piece of information

Billing address

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Auditing transactions that the consumer has entered into;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments.

What happens if we don't have this information

Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Device identifier

Specific piece of information

Device identifier

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Alias

Specific piece of information

Alias

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Online identifier

Specific piece of information

Online identifier

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Account name

Specific piece of information

Account name

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Identifying information - Other

Specific piece of information

Other

Legal basis for processing this information

The user has provided consent to the processing of their information;
Processing is necessary to perform a contract with the user;
Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Processing is necessary for compliance with a legal obligation.

How we use this information

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Marketing and advertising;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Targeted advertising;
Verifying customer information.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for targeted advertising will not be possible;
Our use of your data for verifying customer information will not be possible.

Financial information - Credit card or debit card number

Specific piece of information

Credit card or debit card number

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Auditing transactions that the consumer has entered into;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments.

What happens if we don't have this information

Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible.

Financial information - Card expiration date

Specific piece of information

Card expiration date

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Auditing transactions that the consumer has entered into;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments.

What happens if we don't have this information

Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible.

Financial information - Card CVV (security code)

Specific piece of information

Card CVV (security code)

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Auditing transactions that the consumer has entered into;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments.

What happens if we don't have this information

Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible.

Financial information - Bank account number

Specific piece of information

Bank account number

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Auditing transactions that the consumer has entered into;
Participation in surveys and contests;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments.

What happens if we don't have this information

Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for participation in surveys and contests will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing or fulfilling orders or transactions will not be possible;
Our use of your data for processing payments will not be possible.

Characteristics of protected classifications - Age

Specific piece of information

Age

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Analytics.

What happens if we don't have this information

Our use of your data for analytics will not be possible.

Characteristics of protected classifications - Gender

Specific piece of information

Gender

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Analytics.

What happens if we don't have this information

Our use of your data for analytics will not be possible.

Internet or other electronic activity - Browsing history

Specific piece of information

Browsing history

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Analytics;
Marketing and advertising;
Targeted advertising.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for targeted advertising will not be possible.

Internet or other electronic activity - Search history

Specific piece of information

Search history

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Analytics;
Marketing and advertising;
Targeted advertising.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for targeted advertising will not be possible.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information

Information regarding your interaction with our website or application

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Analytics;
Marketing and advertising;
Targeted advertising.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for targeted advertising will not be possible.

Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of information

Information regarding your interactions with advertisements

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Analytics;
Marketing and advertising;
Targeted advertising.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for targeted advertising will not be possible.

Sensitive personal information - Geolocation information

Specific piece of information

Geolocation information

Legal basis for processing this information

The user has provided consent to the processing of their information.

How we use this information

Analytics;
Marketing and advertising;
Targeted advertising.

What happens if we don't have this information

Our use of your data for analytics will not be possible;
Our use of your data for marketing and advertising will not be possible;
Our use of your data for targeted advertising will not be possible.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - Device identifier

Specific piece of personal information shared

Device identifier

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - Alias

Specific piece of personal information shared

Alias

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - Online identifier

Specific piece of personal information shared

Online identifier

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - Account name

Specific piece of personal information shared

Account name

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Identifying information - Other

Specific piece of personal information shared

Other

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Data linking platforms;
Email marketing vendors;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Operating systems and platforms;
Parties that need to operate the website.

Characteristics of protected classifications - Age

Specific piece of personal information shared

Age

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Email marketing vendors;
Email service providers.

Characteristics of protected classifications - Gender

Specific piece of personal information shared

Gender

Categories of third parties with whom personal information is/was shared

Content management systems;
Customer management systems;
Data analytics providers;
Email marketing vendors;
Email service providers.

Internet or other electronic activity - Browsing history

Specific piece of personal information shared

Browsing history

Categories of third parties with whom personal information is/was shared

Advertising networks;
Content management systems;
Customer management systems;
Data analytics providers;
Email marketing vendors;
Email service providers;
Parties that need to operate the website.

Internet or other electronic activity - Search history

Specific piece of personal information shared

Search history

Categories of third parties with whom personal information is/was shared

Advertising networks;
Content management systems;
Customer management systems;
Data analytics providers;
Email marketing vendors;
Email service providers;
Parties that need to operate the website.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of personal information shared

Information regarding your interaction with our website or application

Categories of third parties with whom personal information is/was shared

Advertising networks;
Content management systems;
Customer management systems;
Data analytics providers;
Email marketing vendors;
Email service providers;
Parties that need to operate the website.

Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of personal information shared

Information regarding your interactions with advertisements

Categories of third parties with whom personal information is/was shared

Advertising networks;
Content management systems;
Customer management systems;
Data analytics providers;
Email marketing vendors;
Email service providers;
Parties that need to operate the website.

Sensitive personal information - Geolocation information

Specific piece of personal information shared

Geolocation information

Categories of third parties with whom personal information is/was shared

Advertising networks;
Content management systems;
Customer management systems;
Data analytics providers;
Email marketing vendors;
Email service providers;
Parties that need to operate the website.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until requested otherwise by data owner

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at communications@safoodbank.org.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information: