Last updated: 27 févr. 2024 10:48

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://designroyal.ca/ Website (the "Website") operated by Design Royal, a(n) Sole Proprietorship formed in Quebec, Canada ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, and how we use this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Where we get this information

Information submitted by the consumer.

How we use this information

Analytics;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Marketing and advertising;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Resolving disputes;
Verifying customer information.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Where we get this information

Information submitted by the consumer.

How we use this information

Analytics;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Resolving disputes;
Verifying customer information.

Identifying information - Billing address

Specific piece of information

Billing address

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Resolving disputes;
Verifying customer information.

Identifying information - Phone number

Specific piece of information

Phone number

Where we get this information

Information submitted by the consumer;
Factures et dossiers clients.

How we use this information

Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing or fulfilling orders or transactions;
Providing customer service;
Resolving disputes;
Verifying customer information.

Identifying information - Email address

Specific piece of information

Email address

Where we get this information

Information submitted by the consumer;
Factures et dossiers clients.

How we use this information

Analytics;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Marketing and advertising;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Providing customer service;
Resolving disputes;
Verifying customer information.

Identifying information - Device identifier

Specific piece of information

Device identifier

Where we get this information

Tracking pixels.

How we use this information

Analytics;
Debugging to identify and repair errors.

Identifying information - Online identifier

Specific piece of information

Online identifier

Where we get this information

Tracking pixels.

How we use this information

Analytics;
Targeted advertising.

Financial information - Credit card or debit card number

Specific piece of information

Credit card or debit card number

Where we get this information

Information submitted by the consumer.

How we use this information

Processing payments.

Financial information - Card expiration date

Specific piece of information

Card expiration date

Where we get this information

Information submitted by the consumer.

How we use this information

Processing payments.

Financial information - Card CVV (security code)

Specific piece of information

Card CVV (security code)

Where we get this information

Information submitted by the consumer.

How we use this information

Processing payments.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

Content management systems;
Email service providers;
Financial transactions processors;
Parties that need to operate the website;
Shipping companies.

Reason(s) for sharing

Pour régler des problèmesatiques de commande;
Pour effectuer la livraison des commandes;
To manage our interactions with you;
To process transactions;
To enforce our Terms of Service.

Identifying information - Postal / Shipping address

Specific piece of personal information shared

Postal / Shipping address

Categories of third parties with whom personal information is/was shared

Content management systems;
Email service providers;
Financial transactions processors;
Parties that need to operate the website;
Shipping companies.

Reason(s) for sharing

Pour régler des problématiques de commande;
Pour effectuer la livraison des commandes;
To manage our interactions with you;
To process transactions;
To enforce our Terms of Service.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

Content management systems;
Email service providers;
Financial transactions processors;
Parties that need to operate the website;
Shipping companies.

Reason(s) for sharing

Pour régler des problématiques de commande;
Pour effectuer la livraison des commandes;
To manage our interactions with you;
To process transactions;
To enforce our Terms of Service.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

Content management systems;
Email service providers;
Parties that need to operate the website.

Reason(s) for sharing

Pour régler des problématiques de commande;
To manage our interactions with you;
To process transactions;
To enforce our Terms of Service.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

Email marketing vendors;
Email service providers;
Financial transactions processors.

Reason(s) for sharing

To market to you via email;
To manage our interactions with you;
To process transactions.

Identifying information - Device identifier

Specific piece of personal information shared

Device identifier

Categories of third parties with whom personal information is/was shared

Data brokers.

Reason(s) for sharing

To analyze your interactions with us or our website.

Identifying information - Online identifier

Specific piece of personal information shared

Online identifier

Categories of third parties with whom personal information is/was shared

Advertising networks.

Reason(s) for sharing

To provide you with advertisements.

Financial information - Credit card or debit card number

Specific piece of personal information shared

Credit card or debit card number

Categories of third parties with whom personal information is/was shared

Financial transactions processors.

Reason(s) for sharing

To process transactions.

Financial information - Card expiration date

Specific piece of personal information shared

Card expiration date

Categories of third parties with whom personal information is/was shared

Financial transactions processors.

Reason(s) for sharing

To process transactions.

Financial information - Card CVV (security code)

Specific piece of personal information shared

Card CVV (security code)

Categories of third parties with whom personal information is/was shared

Financial transactions processors.

Reason(s) for sharing

To process transactions.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Performing regular risk assessments;
Maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

The right to access the personal information that we have collected about you.
The right to say no to the sale of your personal information.
The right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your data.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Maryse Bérubé
Propriétaire
maryse@designroyal.ca
450 558-2426
455 rue Monty Granby (Québec) J2H1Y6
Canada
https://designroyal.ca/

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name;
Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Maryse Bérubé
Propriétaire
450 558-2426
maryse@designroyal.ca

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to US (Mailchimp). This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will not provide you with any notice when we make changes to this Privacy Policy.

Questions

If you have any questions about this Privacy Policy, please contact us at maryse@designroyal.ca.