Privacy Policy

Last updated: Feb 3, 2025 11:07 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the doctorswan.com Website (the "Website") operated by The Art of Hearing Audiology, PC, a(n) Professional Corporation formed in California, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website. We collect the following information about you:

How we may use your information

We may use the information that you provide us for the following:

• Analytics;
• Enforcing our Terms of Service;
• Marketing and advertising;
• Performing services;
• Providing customer service;
• Verifying customer information;
• Processing payments;
• Undertaking activities to verify or maintain the quality or safety of our services or devices;
• We are committed to protecting your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). PHI includes information that relates to your health condition, healthcare services provided, and payment for those services. Uses and Disclosures of PHI We may use or disclose your PHI for the following purposes: • To provide healthcare services and coordinate your care. • To process payments for healthcare services rendered. • For internal operations and quality improvement.

  We use secure third-party service providers, including Google Workspace, to collect and manage your PHI. These providers comply with HIPAA standards, and we have signed Business Associate Agreements (BAA) with them to ensure the confidentiality and security of your PHI.

  Your PHI is stored securely and accessed only by authorized personnel. We use encryption, access controls, and regular audits to ensure the confidentiality and integrity of your data.

  Our online forms, powered by Google Forms, are HIPAA-compliant and designed to securely collect and transmit your PHI.

  We retain your PHI only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, PHI is securely deleted or destroyed.

  In the event of a data breach involving your PHI, we will notify you promptly, as required by law, and take steps to mitigate any potential harm.

  Your Rights Under HIPAA You have the right to: • Access your PHI and request a copy. • Request corrections to your PHI. • Restrict how we use and disclose your PHI in certain circumstances. • File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

  Contact Information for HIPAA Concerns For any concerns related to your PHI, you can contact us at: Email: connect@doctorswan.com.

With whom we share your personal information

We do not share your personal information with any third parties.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at connect@doctorswan.com.