Privacy Policy

Last updated: Apr 14, 2024 4:25 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://footballticketnet.com , https://footballticketnet.it , https://footballticketnet.de , https://footballticketnet.nl , https://footballticketnet.se , https://footballticketnet.dk , https://footballticketnet.fi , https://footballticketnet.es , https://footballticketnet.fr Website (the "Website") operated by GMTicketing OU, a(n) Limited Liability Company formed in Estonia ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Billing address

Specific piece of information

Billing address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Device identifier

Specific piece of information

Device identifier

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Note that we may use your personal information for the purpose of automated decision making. Please see the "Your Rights" section below for more information regarding exercising your privacy rights related to automated decision making.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To provide you with advertisements.

Identifying information - Postal / Shipping address

Specific piece of personal information shared

Postal / Shipping address

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To process transactions.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To process transactions.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To process transactions.

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To prevent or investigate fraud;
  • To provide you with advertisements;
  • To process transactions.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To process transactions;
  • To provide you with advertisements;
  • To prevent or investigate fraud.

Identifying information - Device identifier

Specific piece of personal information shared

Device identifier

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To prevent or investigate fraud;
  • To process transactions;
  • To provide you with advertisements.

Financial information - Credit card or debit card number

Specific piece of personal information shared

Credit card or debit card number

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To process transactions.

Financial information - Card expiration date

Specific piece of personal information shared

Card expiration date

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To process transactions.

Financial information - Card CVV (security code)

Specific piece of personal information shared

Card CVV (security code)

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To process transactions.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

Our policies and procedures

We have created and maintained the following policies and procedures to aid us in the protection and safeguarding of your information. You may click the link next to the respective policy or procedure to read it.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect We Keep information of orders forever for bookkeeping

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at support@footballticketnet.com.

Automated decision-making

We use the information that we collect about you for automated individual decision-making. Automated individual decision-making is making a decision solely by automated means without any human involvement.

We use the logic below to conduct automated decision-making:

Fraud detecting

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to request that we delete all or some of the personal information that we have collected on you.
  3. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  4. The right to request that we amend any of the information that we have collected about you.
  5. The right to withdraw your consent to the processing of your data.
  6. The right to request that we restrict the processing of your data.
  7. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  8. The right to stop receiving unwanted direct marketing.
  9. The right to opt out of the use of your data for automated decision making purposes.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Itay
CTO
privacy@footballticketnet.com
+44-2036954911

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Itay
CTO
+44-2036954911
privacy@footballticketnet.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in Estonia.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will not provide you with any notice when we make changes to this Privacy Policy.

Questions

If you have any questions about this Privacy Policy, please contact us at support@footballticketnet.com.