Last updated: 9 avr. 2024 09:31

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.morftrad.com/ Website (the "Website") operated by Les Traductions Morftrad - Morftrad Translations, a(n) Sole Proprietorship formed in Quebec, Canada ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Billing address

Specific piece of information

Billing address

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

  • The user has provided consent to the processing of their information.

Where we get this information

  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Detecting security incidents;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices.

What happens if we don't have this information

  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Informations financières (personnelles ou d'entreprise)

Specific piece of information

Informations financières (personnelles ou d'entreprise)

Legal basis for processing this information

  • Fourni par le client dans le cadre de mon travail, s'il y a lieu.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible.

Characteristics of protected classifications - Age

Specific piece of information

Age

Legal basis for processing this information

  • Fourni par le client dans le cadre de mon travail, s'il y a lieu.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible.

Characteristics of protected classifications - Physical disabilities

Specific piece of information

Physical disabilities

Legal basis for processing this information

  • Fourni par le client dans le cadre de mon travail, s'il y a lieu.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible.

Characteristics of protected classifications - Mental disabilities

Specific piece of information

Mental disabilities

Legal basis for processing this information

  • Fourni par le client dans le cadre de mon travail, s'il y a lieu.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible.

Characteristics of protected classifications - Gender

Specific piece of information

Gender

Legal basis for processing this information

  • Fourni par le client dans le cadre de mon travail, s'il y a lieu.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

  • Email service providers;
  • Accounting software.

Reason(s) for sharing

  • To create and send invoices;
  • To manage our interactions with you;
  • To process transactions.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

  • Fraud prevention services vendors.

Reason(s) for sharing

  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

Financial information - Informations financières (personnelles ou d'entreprise)

Specific piece of personal information shared

Informations financières (personnelles ou d'entreprise)

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

Characteristics of protected classifications - Age

Specific piece of personal information shared

Age

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

Characteristics of protected classifications - Physical disabilities

Specific piece of personal information shared

Physical disabilities

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

Characteristics of protected classifications - Mental disabilities

Specific piece of personal information shared

Mental disabilities

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

Characteristics of protected classifications - Gender

Specific piece of personal information shared

Gender

Categories of third parties with whom personal information is/was shared

  • Email service providers.

Reason(s) for sharing

  • To manage our interactions with you;
  • To process transactions.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Information retention

We retain all of the information that we collect Indefinitely for current clients unless they so request. Within three years for past clients unless they request it be removed sooner.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to request that we delete all or some of the personal information that we have collected on you.
  3. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  4. The right to request that we amend any of the information that we have collected about you.
  5. The right to withdraw your consent to the processing of your data.
  6. The right to request that we restrict the processing of your data.
  7. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  8. The right to stop receiving unwanted direct marketing.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Anita Morf
Propriétaire
anita@morftrad.com
4502461157
232 Chemin Ridge Saint-Bernard-de-Lacolle Québec J0J 1V0
Canada
https://www.morftrad.com/

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Anita Morf
Propriétaire
4502461157
anita@morftrad.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in Canada.

Data Protection Officer

Anita Morf is our Data Protection Officer and may be reached via email at anita@morftrad.com.

Questions

If you have any questions about this Privacy Policy, please contact us at anita@morftrad.com.