Terms of Service

Last updated: Jan 2, 2023 3:26 PM

Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the www.BurningSoulPress.com Website (the "Website") or www.BurningSoulCollective.com operated by Burning Soul Press LLC, a(n) Sole Proprietorship formed in Illinois and Tennessee, United States ("us," "we," "our") as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.

Our offers and pricing

We offer goods, services, and digital products on this Website. The price of these goods, services, and digital products can be found listed on the Website. This price does not include taxes or other fees that you may be charged.

Purchases

When you make a purchase on the Website, you will be able to choose the third party payment processor that will collect your payment information and process your payment. You may make purchases using the following third party payment processors: Amazon Pay, Apple Pay, PayPal, Shopify, Square, and Stripe. We are not responsible for the collection, use, sharing or security of your billing information by these third party payment processors. The following payment method(s) are accepted by the third party payment processors: American Express, bank transfer, check, Discover, MasterCard, and Visa.

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.

Cancellation policy

We offer cancellations on our book coaching, editing, and ghostwriting services, if cancelled before the first meeting occurs. We offer cancellations on publishing if cancelled before the start date of the project. You will not be charged a cancellation fee if you cancel your purchase prior to the first date of service. We offer cancellations on physical products only prior to shipment. You may cancel your order by contacting us at hello@burningsoulpress.com. We will issue you a refund of the full purchase price that you paid if you cancel your purchase before services have begun or before product has shipped. However, any money paid in advance if services have already begun will not be refunded. There is no cancellation on digital orders since the product is delivered immediately.

We reserve the right to cancel your purchase for any reason, in our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will let you know immediately if we plan on cancelling your purchase.

We will issue you a refund of the full purchase price that you paid if we cancel your purchase.

Refund policy

We offer refunds on purchases of physical products offered on our Website if damaged goods. To qualify for a refund, you must submit your request to us within 15 days of your purchase date by contacting us via hello@burningsoulpress.com. Please note that we do not offer refunds for any other reasons other than those listed above. We do not offer refunds on purchases made of the digital products (workbooks or programs) on our website due to the confidential and detailed information within. We do not offer refunds on 1:1 book coaching, editing, ghostwriting, or publishing services offered through our Website if the service or fulfillment of service has already begun. To qualify for a refund, you must submit your request for refund prior to the first day of service by contacting us. We offer refunds on the Soul Author Journey program within 12 weeks of the program's start date if the customer has completed 80% of all meetings, modules, and homework (must provide proof) and find they are unsatisfactory. A full refund will be provided under those circumstances only. If in a recurring payment plan program, you are responsible for updating your credit card information as needed to not miss your billing cycle. In the Publishing program, the entire pay in full amount must be met before publishing agreement can be fulfilled with Burning Soul Press. Any agreed-to payment plan is required to be completed within the time stated, otherwise you will be billed for the remaining balance.

Shipping policy

When you purchase our goods, either we or a third party will ship these goods to you. If a third party is used for shipping, the shipping will be governed by that third party’s Terms of Service and other applicable policies. Please contact us to gain access to the third party’s identity and policies.

When you purchase our goods, the cost of the shipping will be calculated and presented to you during the checkout process.

We or a third party will ship the goods to you within a reasonable time from the date that you made your purchase.

Advance payments

We may ask you to provide an advance payment on any purchase made of the goods, services, and digital products offered on our Website. An advance payment is a partial payment of the total purchase price that will help pay for our actual expenses while providing the goods, services, and digital products.

We will issue you a refund of the advance payment that you made if we cancel.

We will not be able to issue you a refund of the advance payment that you made if you cancel.

Deposits

We may ask you to provide a deposit for purchases made of the goods, services, and digital products offered on our Website. A deposit is a payment made to reserve the goods, services, and digital products.

We will issue you a refund of the deposit that you made if we cancel your purchase.

We will not be able to issue you a refund of the deposit that you made if you cancel your purchase.

No warranty on purchases

The items or services displayed or sold on this Website are provided “as is,” No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to any items or services displayed or sold on this Website, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.

Remedies

You agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be to pursue dispute resolution as provided in the “governing law, severability, dispute resolution, venue and class action waiver” section below. These remedies intended to be your sole and exclusive remedies for any breach of this Terms of Service as it relates to your purchase.

Subscriptions

This Website features products or services that are offered via a subscription model. A subscription model requires regular payments to receive a product or service. The initial term of the subscription is Per month.

We do not offer the option to revoke your subscription shortly after making your purchase.

There is no minimum purchase required to qualify for the subscription.

Automatic renewals of subscriptions

When you purchase a subscription on the Website, your subscription will automatically renew Monthly or Annually, dependent on your selection. We will automatically renew your subscription by using the payment method on file until you cancel your subscription.

You may cancel the automatic renewals of your subscription via your account on the Website. Please note that you will no longer receive the items or services provided by the subscription on your cancellation effective date.

You may cancel the automatic renewals of your subscription via Through the Website. Please note that you will no longer receive the items or services provided by the subscription on your cancellation effective date.

The cancellation of the automatic renewal of your subscription will become effective immediately upon you contacting us.

Accounts

When you create an account on our Website, you guarantee that you are 18 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Website or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account by contacting us or through their account on the Website.

The Soulful Author Journey Terms, the Soul Writer Society, and the Luminary Mentorship Terms By signing up for the Soulful Author Journey, Soul Writer Society, or the Luminary Mentorship program, you agree to the following conditions: -You are responsible for logging into your account to update it if your payment method has to change. If the payment plan is not completed and there is no response to three attempts of Burning Soul Press reaching out to you, you understand that your account will be sent to collections as a breech of the contract agreement. -You agree to the Soulful Author Journey, Soul Writer Society, and Luminary mentorship Codes of Conduct as listed in the Terms of Conditions and within the "Getting Started" lesson of the course modules. You understand that if you violate the code of conduct, Burning Soul Press reserves the right to remove you from the Circle and Kajabi groups without providing a refund. Safety, privacy, and respect of our members are our highest priority and we will not tolerate anyone challenging that. -If upgraded to the VIP option with three 1:1 sessions, those sessions must be used within the 12 weeks of the Soulful Author Program they were applied to. If any of the three sessions are not used during that time, they will be forfeited and cannot be rolled over. It is your responsibility to book and use the sessions; not Burning Soul Press. No exceptions will be made to missing sessions. The customer is responsible for scheduling the three 1:1 coaching sessions during the 12-week period and attending the meetings (rescheduling will not be allowed). 1:1 Book Coaching Terms All sessions must be used within a 6 month period. If you do not use all the sessions within 6 months of signing up for the respective program, they will be forfeited. It is your responsibility to book and use the sessions; not Burning Soul Press. No exceptions will be made to missing sessions. Publishing Terms By signing up for the Burning Soul Press publishing program, you agree to the following conditions: -You are responsible for staying on upholding your deliverables to maintain the publishing timeline as put forth by Burning Soul Press. Once the client agrees to publishing date, that date shall not be moved. If client deliverables are the issue in maintain the publishing deadline; Burning Soul Press will use their discretion to see the publishing through or cancel the service all together. No refunds will be given under these circumstances. -To fulfill publishing with Burning Soul Press, all fees must be paid in full before publishing can be completed. Publishing will not occur until balance is paid in full.

Prohibited uses

You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:

  1. Impersonating or attempting to impersonate Burning Soul Press LLC or its employees, representatives, subsidiaries or divisions;
  2. Misrepresenting your identity or affiliation with any person or entity;
  3. Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
  4. Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability;
  5. Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party’s use of the Website;
  6. Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website;
  7. Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose;
  8. Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
  9. Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website;
  10. Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack;
  11. Otherwise attempting to interfere with the proper working of the Website;
  12. Using the Website in any way that violates any applicable federal, state or local laws, rules or regulations.

No warranty on Website

This Website is provided “as is,” No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to this Website, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.

Availability, errors and inaccuracies

We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Website. The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.

Damages and limitation of liability

In no event shall Burning Soul Press LLC be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, relating to or in any way connected with your access to, display of or use of this Website or with the delay or inability to access, display or use this Website, including but not limited to your reliance upon opinions or information appearing on this Website; any computer viruses, information, software, linked websites operated by third parties, products or services obtained through this Website, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes or otherwise, even if Burning Soul Press LLC has been advised of the possibility of such damages. IF, DESPITE THE LIMITATION ABOVE, Burning Soul Press LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF Burning Soul Press LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO Burning Soul Press LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS Website. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF Burning Soul Press LLC. The aggregate liability of Burning Soul Press LLC arising out of or relating to this Website, whether arising out of or related to breach of contract, tort (including negligence) or otherwise shall be limited to the amount of fees actually received by Burning Soul Press LLC from you.

Links to third party websites

This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual property and DMCA notice and procedure for intellectual property infringement claims

All contents of this Website are ©2021 - 2024 Burning Soul Press LLC or third parties. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of Burning Soul Press LLC and are either registered trademarks, trademarks or otherwise protected intellectual property of Burning Soul Press LLC or third parties in the United States and/or other countries.

If you are aware of a potential infringement of our intellectual property, please contact Lauren Eckhardt at hello@burningsoulpress.com.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright, trademark or other intellectual property rights of any person or entity.

If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights - DMCA.” Your notice to us must include the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;
  2. A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;
  3. Your name, email, address and telephone number; and
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law.

Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Website.

You may submit your claim to us by contacting us at:

Burning Soul Press LLC
Lauren Eckhardt
hello@burningsoulpress.com
309-825-3045
PO Box 319
Thompsons Station, TN 37179
United States

When joining any of the Burning Soul Press programs, you are agreeing to the Code of Conduct. If you are in violation of the rules and are removed from the group, no refunds will be given. If you are in a membership or subscription planned, it will be immediately cancelled for the following billing cycle. Burning Soul Press is not responsible for your financial investment if you do not abide by the Code of Conduct. Be Kind. Be Courteous. Be Respectful. This is a safe space to share stories, struggles, successes, and connect with other writers. Not everyone will always agree or share the same beliefs, but we are here to encourage each other on our journey. Be respectful in your correspondence, ask questions that others may benefit from, provide helpful feedback, give more than you take, and have fun! Respect Privacy. Being a part of this group requires mutual respect for your fellow writers. We will be engaging in authentic, expressive, and sensitive discussions which need to be kept private. What is shared within the group, needs to stay in the group. No Self Promotion or Spam. No self-promotion is allowed unless under a special thread posted directly by an admin or moderator. Guidelines must be followed. What does self-promotion include? Selling anything. Anything means everything, but not limited to products, services, courses, events, programs, etc. Promoting your book for sales or follows Promoting you author path Promoting your webinar or event, even if offered for free Posting a link to your own website or Facebook group Posting affiliate links Posting your own content that is not relevant to the group Posting photos with your social handles, website, or business name on them. Contacting group members by private message to sell or promote anything. If you are contacted by any group member attempting to sell you any type of product, message an admin or moderator immediately with a screenshot of the conversation. We will promote news and information by Burning Soul Press that we feel is relevant to our members. We reserve this right as it is our group and community No Hate Speech or Bullying. Safe. That’s how we want everyone to feel in this space! Some of us will be sharing the purest, rawest, and darkest parts of our lives. Opening yourself up can be scary and that’s why we need to support and empower each other. This means we won’t tolerate bullying of any kind. Degrading someone for their race, religion, culture, sexual orientation, gender, identity, or anything else is simply being a bad human. Be a good human and practice acceptance and understanding.

Governing law, severability, dispute resolution and venue

These Terms shall be governed and construed in accordance with the laws of the state of Tennessee, United States, without regard to its conflict of laws provisions. These terms shall not be governed by the United Nations convention on contracts for the sale of international goods, the Uniform Commercial Code, nor Incoterms.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.

Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in Williamson County, Tennessee.

You and Burning Soul Press LLC agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any class or representative action.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to this Terms of Service.

Questions

If you have any questions about our Terms of Service, please contact us at hello@burningsoupress.com.