Privacy Policy

Last updated: 6 Jan 2024 16:41

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.krokus.co.uk Website (the "Website") operated by Krokus Window Cleaning Limited, a(n) Private Limited Company formed in England, with a registration number of 06969471 ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

  • The user has provided consent to the processing of their information.

How we use this information

  • Analytics;
  • Providing customer service.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for providing customer service will not be possible.

With whom we share your personal information

We do not share your personal information with any third parties.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Information retention

We retain all of the information that we collect for a period of 30 days.

Your Rights

All visitors and users of this Website have the following rights with regard to their personal information:

  1. The right to access your information. You have the right to access any information that we may have collected on you. You can request copies of the information that we have on you in a structured, commonly used, machine-readable format.
  2. Information transmission. You have the right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
  3. Rectification of information. You have the right to request that we amend any of the information that we have collected on you.
  4. You have a right to withdraw your consent to the processing of your data.
  5. You have a right to request that we restrict the processing of your data.
  6. You have a right to request that we delete all or some of the information that we have collected on you.
  7. You have the right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Guy Lupton
Managing Director
info@krokus.co.uk
01403 336232
PO Box 420 Billingshurst RH14 4BY
United Kindom
www.krokus.co.uk

We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so. We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Location of data processing

All data processing activities undertaken by us take place in Inited Kingdom.

Questions

If you have any questions about this Privacy Policy, please contact us at info@krokus.co.uk.