Privacy Policy

Last updated: Feb 12, 2025 12:57 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.emeraldhealingcare.com/ Website (the "Website") operated by Emerald Healing, a(n) Sole Proprietorship formed in California, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, and how we use this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information
Name
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Enforcing our Terms of Service;
  • Performing services;
  • Resolving disputes.

Identifying information - IP address

Specific piece of information
IP address
Where we get this information
  • The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
  • Analytics;
  • Enforcing our Terms of Service;
  • Performing services;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Resolving disputes.

Identifying information - Email address

Specific piece of information
Email address
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Enforcing our Terms of Service;
  • Performing services;
  • Resolving disputes.

Identifying information - Device identifier

Specific piece of information
Device identifier
Where we get this information
  • The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
  • Analytics;
  • Enforcing our Terms of Service;
  • Performing services;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Resolving disputes.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information
Information regarding your interaction with our website or application
Where we get this information
  • The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
  • Analytics;
  • Enforcing our Terms of Service;
  • Performing services;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Resolving disputes.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Email service providers;
  • Hosting providers.
Reason(s) for sharing
  • To manage our interactions with you.

Identifying information - IP address

Specific piece of personal information shared
IP address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Data analytics providers;
  • Email service providers;
  • Hosting providers.
Reason(s) for sharing
  • To manage our interactions with you;
  • To analyze your interactions with us or our website.

Identifying information - Email address

Specific piece of personal information shared
Email address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Email service providers;
  • Hosting providers.
Reason(s) for sharing
  • To manage our interactions with you.

Identifying information - Device identifier

Specific piece of personal information shared
Device identifier
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Data analytics providers;
  • Email service providers;
  • Hosting providers.
Reason(s) for sharing
  • To manage our interactions with you;
  • To analyze your interactions with us or our website.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of personal information shared
Information regarding your interaction with our website or application
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Data analytics providers;
  • Email service providers;
  • Hosting providers.
Reason(s) for sharing
  • To manage our interactions with you;
  • To analyze your interactions with us or our website.

How we protect your information

We protect and safeguard your personal information by using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to say no to the sale of your personal information.
  3. The right to request that we amend any of the information that we have collected about you.
  4. The right to withdraw your consent to the processing of your data.
  5. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Kristy Zhen
Owner
kristy@emeraldhealingcare.com
510-961-1082
2648 International Blvd Ste 115 PMB 124 Oakland, CA 94601
USA
emeraldhealingcare.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Kristy Zhen
Owner
510-961-1082
kristy@emeraldhealingcare.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at kristy@emeraldhealingcare.com.