Privacy Policy

Last updated: Nov 27, 2023 3:54 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the uniquecleaningcompany.ca Website (the "Website") operated by Unique Cleaning Company, a(n) Corporation formed in Ontario, Canada ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, and how we use this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Identifying information - Billing address

Specific piece of information

Billing address

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Identifying information - Phone number

Specific piece of information

Phone number

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Verifying customer information.

Identifying information - IP address

Specific piece of information

IP address

Where we get this information

  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

Identifying information - Email address

Specific piece of information

Email address

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Identifying information - Device identifier

Specific piece of information

Device identifier

Where we get this information

  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

Financial information - Credit card or debit card number

Specific piece of information

Credit card or debit card number

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Financial information - Card expiration date

Specific piece of information

Card expiration date

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Financial information - Card CVV (security code)

Specific piece of information

Card CVV (security code)

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Commercial information - Products or services purchased, obtained or considered

Specific piece of information

Products or services purchased, obtained or considered

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information

Information regarding your interaction with our website or application

Where we get this information

  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of information

Information regarding your interactions with advertisements

Where we get this information

  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Identifying information - Postal / Shipping address

Specific piece of personal information shared

Postal / Shipping address

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website;
  • Social networks;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To provide you with advertisements;
  • To manage our interactions with you;
  • To analyze your interactions with us or our website;
  • To market to you via email;
  • To prevent or investigate fraud.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Identifying information - Device identifier

Specific piece of personal information shared

Device identifier

Categories of third parties with whom personal information is/was shared

  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website;
  • Social networks;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To provide you with advertisements;
  • To manage our interactions with you;
  • To analyze your interactions with us or our website;
  • To market to you via email;
  • To prevent or investigate fraud.

Financial information - Credit card or debit card number

Specific piece of personal information shared

Credit card or debit card number

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Financial information - Card expiration date

Specific piece of personal information shared

Card expiration date

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Financial information - Card CVV (security code)

Specific piece of personal information shared

Card CVV (security code)

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Commercial information - Products or services purchased, obtained or considered

Specific piece of personal information shared

Products or services purchased, obtained or considered

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To manage our interactions with you;
  • To market to you via email.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of personal information shared

Information regarding your interaction with our website or application

Categories of third parties with whom personal information is/was shared

  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website;
  • Social networks;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To provide you with advertisements;
  • To manage our interactions with you;
  • To analyze your interactions with us or our website;
  • To market to you via email;
  • To prevent or investigate fraud.

Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of personal information shared

Information regarding your interactions with advertisements

Categories of third parties with whom personal information is/was shared

  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website;
  • Social networks;
  • Text Message Communication Providers.

Reason(s) for sharing

  • To market to you via text;
  • To provide you with advertisements;
  • To manage our interactions with you;
  • To analyze your interactions with us or our website;
  • To market to you via email;
  • To prevent or investigate fraud.

How we protect your information

We protect and safeguard your personal information by using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Your Rights

All visitors and users of this Website have the following rights with regard to their personal information:

  1. Access. The right to access the personal information that we have collected about you;
  2. Rectification of information. You have the right to request that we amend any of the information that we have collected on you;
  3. Withdrawal of consent. You have the right to withdraw your consent to the processing of your information;
  4. Lodge a complaint. You have the right to lodge a complaint regarding our collection, sharing and processing of information with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to the person accountable for our privacy practices and policies, whose contact information is below.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Charlotte Brown
CEO
(613) 618-2304
info@uniquecleaningcompany.ca

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Transferring Data

We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Questions

If you have any questions about this Privacy Policy, please contact us at info@uniquecleaningcompany.ca.