Privacy Policy

Last updated: 3 May 2023 8:41 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the themiddlepath.com.au Website (the "Website") operated by The Middle Path Psychology Group, a(n) Company formed in Australia, with an Australian Business Number of 96658068583 ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect and store, where we get this information, and how we use this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name

Specific piece of information

Name

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Billing address

Specific piece of information

Billing address

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Insurance information - Policy number

Specific piece of information

Policy number

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Insurance information - Subscriber's identification number

Specific piece of information

Subscriber's identification number

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Credit card or debit card number

Specific piece of information

Credit card or debit card number

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card expiration date

Specific piece of information

Card expiration date

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card CVV (security code)

Specific piece of information

Card CVV (security code)

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Characteristics of protected classifications - Age

Specific piece of information

Age

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Characteristics of protected classifications - Mental disabilities

Specific piece of information

Mental disabilities

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Characteristics of protected classifications - Sex

Specific piece of information

Sex

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Characteristics of protected classifications - Gender

Specific piece of information

Gender

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Sensitive personal information - Social Security Number

Specific piece of information

Social Security Number

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

  • Customer management systems;
  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Identifying information - Postal / Shipping address

Specific piece of personal information shared

Postal / Shipping address

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Insurance information - Policy number

Specific piece of personal information shared

Policy number

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Insurance information - Subscriber's identification number

Specific piece of personal information shared

Subscriber's identification number

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Financial information - Credit card or debit card number

Specific piece of personal information shared

Credit card or debit card number

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Financial information - Card expiration date

Specific piece of personal information shared

Card expiration date

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Financial information - Card CVV (security code)

Specific piece of personal information shared

Card CVV (security code)

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Characteristics of protected classifications - Age

Specific piece of personal information shared

Age

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Characteristics of protected classifications - Mental disabilities

Specific piece of personal information shared

Mental disabilities

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Characteristics of protected classifications - Sex

Specific piece of personal information shared

Sex

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Characteristics of protected classifications - Gender

Specific piece of personal information shared

Gender

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

Sensitive personal information - Social Security Number

Specific piece of personal information shared

Social Security Number

Categories of third parties with whom personal information is/was shared

  • Government or law enforcement entities.

Reason(s) for sharing

  • To process transactions.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect for a period of 10 years.

Your Rights

All visitors and users of this Website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you;
  2. The right to request that we amend any of the information that we have collected about you;
  3. The right to not have to identify yourself, or of using a pseudonym in certain circumstances;
  4. The right to stop receiving unwanted direct marketing;
  5. The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Daniel
Mr
info@themiddlepath.com.au
2/6-8 Gloucester Ave, Berwick VIC 3806
Australia
themiddlepath.com.au

We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.

We will respond to most consumer requests within a reasonable period of time, not exceeding 30 days of receipt of the request. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at info@themiddlepath.com.au.