Privacy Policy

Last updated: Jan 23, 2025 1:44 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://sgud.org/ Website (the "Website") operated by Shady Grove Utility District, a(n) Organization formed in Tennessee, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Identifying information - Billing address

Specific piece of information

Billing address

Identifying information - Phone number

Specific piece of information

Phone number

Identifying information - IP address

Specific piece of information

IP address

Identifying information - Email address

Specific piece of information

Email address

Identifying information - Device identifier

Specific piece of information

Device identifier

Identifying information - Alias

Specific piece of information

Alias

Identifying information - Online identifier

Specific piece of information

Online identifier

Identifying information - Account name

Specific piece of information

Account name

How we may use your information

We may use the information that you provide us for the following:

Analytics;
Auditing compliance;
Auditing transactions that the consumer has entered into;
Detecting security incidents;
Enforcing our Terms of Service;
Marketing and advertising;
Performing services;
Processing or fulfilling orders or transactions;
Processing payments;
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
Providing customer service;
Providing financing;
Resolving disputes;
Undertaking activities to verify or maintain the quality or safety of our services or devices;
Undertaking internal research for technological development and demonstration;
Verifying customer information.

SMS/Text Message Policy · If you wish to receive communications, you can opt in by logging into your web portal account and managing your account’s notification settings. · If you wish to be removed from receiving future communications, you can opt out by texting STOP. Messaging frequency and rates may apply · If you wish to opt in after having opted out of communications, you can opt in by texting START or by managing your account’s notification settings through your web portal account. · Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with Websites or with advertisements. This Website does not collect cookies.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at tpierce@pdsconsulting.com.