Privacy Policy

Last updated: 6 Nov 2023 17:00

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.griefconnect.com.au Website (the "Website") operated by Moriarty Trading Trust, a(n) Company formed in Australia, with an Australian Business Number of 42252405258 ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect and store, where we get this information, and how we use this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name

Specific piece of information

Name

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Identifying information - Billing address

Specific piece of information

Billing address

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Identifying information - Device identifier

Specific piece of information

Device identifier

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Identifying information - Alias

Specific piece of information

Alias

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Employment information - Work ID number

Specific piece of information

Work ID number

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Age

Specific piece of information

Age

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Physical disabilities

Specific piece of information

Physical disabilities

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Mental disabilities

Specific piece of information

Mental disabilities

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Marital status

Specific piece of information

Marital status

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Sex

Specific piece of information

Sex

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Pregnancy

Specific piece of information

Pregnancy

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Gender

Specific piece of information

Gender

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Gender identity

Specific piece of information

Gender identity

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Characteristics of protected classifications - Gender expression

Specific piece of information

Gender expression

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

Sensitive personal information - Sleep, health or exercise data

Specific piece of information

Sleep, health or exercise data

Where we get this information

Information submitted by the consumer.

How we use this information

Auditing compliance;
Auditing transactions that the consumer has entered into;
Enforcing our Terms of Service;
Performing services;
Processing payments;
Providing customer service;
Record management according to the Australian Association of Social Workers.

What happens if we don't have this information

Our use of your data for auditing compliance will not be possible;
Our use of your data for auditing transactions that the consumer has entered into will not be possible;
Our use of your data for enforcing our Terms of Service will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for processing payments will not be possible;
Our use of your data for providing customer service will not be possible;
Our use of your data for record management according to the Australian Association of Social Workers will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Identifying information - Postal / Shipping address

Specific piece of personal information shared

Postal / Shipping address

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Identifying information - Device identifier

Specific piece of personal information shared

Device identifier

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Identifying information - Alias

Specific piece of personal information shared

Alias

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Employment information - Work ID number

Specific piece of personal information shared

Work ID number

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Age

Specific piece of personal information shared

Age

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Physical disabilities

Specific piece of personal information shared

Physical disabilities

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Mental disabilities

Specific piece of personal information shared

Mental disabilities

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Marital status

Specific piece of personal information shared

Marital status

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Sex

Specific piece of personal information shared

Sex

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Pregnancy

Specific piece of personal information shared

Pregnancy

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Gender

Specific piece of personal information shared

Gender

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Gender identity

Specific piece of personal information shared

Gender identity

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications - Gender expression

Specific piece of personal information shared

Gender expression

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Characteristics of protected classifications -

Specific piece of personal information shared

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Sensitive personal information - Sleep, health or exercise data

Specific piece of personal information shared

Sleep, health or exercise data

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

Sensitive personal information -

Specific piece of personal information shared

Categories of third parties with whom personal information is/was shared

Customer management systems;
Operating systems and platforms;
Halaxy - Practice Management Software.

Reason(s) for sharing

Client case management records.;
Adhereing to Australian Association of Social Workers Code of Ethics and record management.;
To enforce our Terms of Service.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Destroying the personal information that we no longer need;
Screening all employees with access to personal information;
Training our employees;
Requiring our employees to sign confidentiality agreements;
Implementing and monitoring intrusion prevention and detection systems;
Maintaining up-to-date software and safeguards;
Implementing physical security measures;
Physically and/or logically separating systems containing personal information from public networks such as the internet.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with Websites or with advertisements. This Website does not collect cookies.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Information retention

We retain all of the information that we collect for a period of 7 years.

Your Rights

All visitors and users of this Website have the following rights with regard to their personal information:

The right to access the personal information that we have collected about you;
The right to request that we amend any of the information that we have collected about you;
The right to not have to identify yourself, or of using a pseudonym in certain circumstances;
The right to stop receiving unwanted direct marketing;
The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Michelle Moriarty
Ms
griefconnect@outlook.com
0412525061
PO Box 213 Brunswick 6224
West Australia
www.griefconnect.com.au

We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.

We will respond to most consumer requests within a reasonable period of time, not exceeding 30 days of receipt of the request. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Michelle Moriarty
Director
griefconnect@outlook.com
0412525061
PO Box 213 Brunswick 6224
West Australia

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at griefconnect@outlook.com.