Privacy Policy

Last updated: Dec 14, 2022 7:10 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the trademarkvirtual.com Website (the "Website") operated by Trademark Virtual, a(n) Corporation formed in Canada ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Category of informationSpecific piece of informationLegal basis for processing this informationWhere we get this informationHow we use this informationWhat happens if we don't have this information
Identifying informationName
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
  • Information submitted by the consumer;
  • Social networks;
  • Tracking pixels.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationBilling address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Verifying customer information.
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationIP address
  • The user has provided consent to the processing of their information.
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Verifying customer information.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationEmail address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Verifying customer information.
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationDevice identifier
  • The user has provided consent to the processing of their information.
  • Tracking pixels.
  • Analytics.
  • Our use of your data for analytics will not be possible.
Financial informationCard expiration date
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing financing;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Financial informationCredit card or debit card number
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing financing;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Financial informationCard CVV (security code)
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing financing;
  • Verifying customer information.
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Internet or other electronic activityInformation regarding your interaction with our website or application
  • The user has provided consent to the processing of their information;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
  • Tracking pixels.
  • Analytics;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible.
Sensitive personal informationGeolocation information
  • The user has provided consent to the processing of their information;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
  • Tracking pixels.
  • Analytics.
  • Our use of your data for analytics will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Category of personal information sharedSpecific piece of personal information sharedCategories of third parties with whom personal information is/was sharedReason(s) for sharing
Identifying informationName
  • Content management systems;
  • Customer management systems;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.
  • To market to you via email;
  • To manage our interactions with you;
  • To process transactions;
  • To prevent or investigate fraud.
Identifying informationBilling address
  • Content management systems;
  • Customer management systems;
  • Data linking platforms;
  • Financial transactions processors;
  • Internet service providers;
  • Operating systems and platforms.
  • To process transactions;
  • To manage our interactions with you.
Identifying informationIP address
  • Data analytics providers;
  • Hosting providers;
  • Parties that need to operate the website.
  • To connect domain;
  • To analyze your interactions with us or our website.
Identifying informationEmail address
  • Content management systems;
  • Customer management systems;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Parties that need to operate the website.
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To market to you via email;
  • To enforce our Terms of Service.
Identifying informationDevice identifier
  • Data analytics providers.
  • To analyze your interactions with us or our website.
Financial informationCredit card or debit card number
  • Financial transactions processors.
  • To process transactions.
Financial informationCard expiration date
  • Financial transactions processors.
  • To process transactions.
Financial informationCard CVV (security code)
  • Financial transactions processors.
  • To process transactions.
Internet or other electronic activityInformation regarding your interaction with our website or application
  • Advertising networks;
  • Data analytics providers.
  • To analyze your interactions with us or our website.
Sensitive personal informationGeolocation information
  • Data analytics providers.
  • To analyze your interactions with us or our website.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until it is required to be removed or a third party removes it

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to say no to the sale of your personal information.
  3. The right to request that we delete all or some of the personal information that we have collected on you.
  4. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  5. The right to request that we amend any of the information that we have collected about you.
  6. The right to withdraw your consent to the processing of your data.
  7. The right to request that we restrict the processing of your data.
  8. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  9. The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
  10. The right to stop receiving unwanted direct marketing.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Taylor McGuckin
Owner
hello@trademarkvirtual.com
trademarkvirtual.com
Canada

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Taylor McGuckin
Owner
hello@trademarkvirtual.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by filling out this form or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in Canada.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at hello@trademarkvirtual.com.