Last updated: Dec 30, 2022 9:32 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the chariotsforhope.org Website (the "Website") operated by Chariots for Hope, a(n) Nonprofit formed in Pennsylvania, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information
Name
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information
Postal / Shipping address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Billing address

Specific piece of information
Billing address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information
Phone number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Email address

Specific piece of information
Email address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Account name

Specific piece of information
Account name
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Credit card or debit card number

Specific piece of information
Credit card or debit card number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card expiration date

Specific piece of information
Card expiration date
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card CVV (security code)

Specific piece of information
Card CVV (security code)
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Bank account number

Specific piece of information
Bank account number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Internet or other electronic activity - Browsing history

Specific piece of information
Browsing history
Legal basis for processing this information
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Tracking pixels.
How we use this information
  • Analytics;
  • Creating new features;
  • Marketing and advertising;
  • Participation in surveys and contests.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for creating new features will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.

Internet or other electronic activity - Search history

Specific piece of information
Search history
Legal basis for processing this information
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Tracking pixels.
How we use this information
  • Analytics;
  • Creating new features;
  • Marketing and advertising;
  • Participation in surveys and contests.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for creating new features will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information
Information regarding your interaction with our website or application
Legal basis for processing this information
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Tracking pixels.
How we use this information
  • Analytics;
  • Creating new features;
  • Marketing and advertising;
  • Participation in surveys and contests.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for creating new features will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.

Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of information
Information regarding your interactions with advertisements
Legal basis for processing this information
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Tracking pixels.
How we use this information
  • Analytics;
  • Creating new features;
  • Marketing and advertising;
  • Participation in surveys and contests.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for creating new features will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.

Sensitive personal information - Geolocation information

Specific piece of information
Geolocation information
Legal basis for processing this information
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
  • Tracking pixels.
How we use this information
  • Analytics;
  • Creating new features;
  • Marketing and advertising;
  • Participation in surveys and contests.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for creating new features will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Identifying information - Name

Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Identifying information - Postal / Shipping address

Specific piece of personal information shared
Postal / Shipping address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Identifying information - Billing address

Specific piece of personal information shared
Billing address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Identifying information - Phone number

Specific piece of personal information shared
Phone number
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Identifying information - Email address

Specific piece of personal information shared
Email address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Identifying information - Account name

Specific piece of personal information shared
Account name
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Financial information - Credit card or debit card number

Specific piece of personal information shared
Credit card or debit card number
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Financial information - Card expiration date

Specific piece of personal information shared
Card expiration date
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Financial information - Card CVV (security code)

Specific piece of personal information shared
Card CVV (security code)
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Financial information - Bank account number

Specific piece of personal information shared
Bank account number
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Internet or other electronic activity - Browsing history

Specific piece of personal information shared
Browsing history
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Internet or other electronic activity - Search history

Specific piece of personal information shared
Search history
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of personal information shared
Information regarding your interaction with our website or application
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of personal information shared
Information regarding your interactions with advertisements
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Sensitive personal information - Geolocation information

Specific piece of personal information shared
Geolocation information
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Hosting providers;
  • Parties that need to operate the website.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need the information

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at info@chariotsforhope.org.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access the personal information that we have collected about you.

Applies To
Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to request that we delete all or some of the personal information that we have collected on you.

Applies To
Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

Applies To
Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to request that we amend any of the information that we have collected about you.

Applies To
Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to withdraw your consent to the processing of your data.

Applies To
Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to request that we restrict the processing of your data.

Applies To
Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Applies To
Residents of the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to stop receiving unwanted direct marketing.

Applies To
Residents of the European Union and/or the European Economic Area only

The right to opt out of tracking of your location.

Applies To
Residents of Quebec only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Mark Wakeman
CEO
info@chariotsforhope.org
267-815-1067
1601 N. Limekiln Pike Dresher, PA 19025
United States
chariotsforhope.org/contact

You can opt out of us tracking your location by adjusting the settings on your browser or device.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Mark Wakeman
CEO
267-815-1067
info@chariotsforhope.org

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741.

Location of data processing

All data processing activities undertaken by us take place in United States.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Transferring Data

We plan to transfer data to United States. This means that your information may be processed in a country outside of Quebec and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Questions

If you have any questions about this Privacy Policy, please contact us at info@chariotsforhope.org.